Cancellation Policy
- Order may be cancelled via e-mail (must include reference number) within 24 hours of placing the order
- After 24 hours, cancellation is only possible if the order has not yet been printed. You will be notified via e-mail if it is possible to effect a late cancellation
- Once an order has been printed, no cancellation is possible
- A 10% administrative fee will be charged for cancelled orders and the balance will be refunded to the customer within 14 days