Cancellation Policy

  1. Order may be cancelled via e-mail (must include reference number) within 24 hours of placing the order
  2. After 24 hours, cancellation is only possible if the order has not yet been printed. You will be notified via e-mail if it is possible to effect a late cancellation
  3. Once an order has been printed, no cancellation is possible
  4. A 10% administrative fee will be charged for cancelled orders and the balance will be refunded to the customer within 14 days